Frequently Asked Questions
Do you have a question about something? Read through our Frequently Asked Questions and click on them to find the answers you're looking for.
Creating an Enhanced Travel Profile
- Why do I need to enter a home airport or home city to create an Enhanced profile?
- How do I change my password?
- Why am I only allowed to select and rank ten travel interests?
Destination Match Results
- Who are the travel experts profiling the destinations?
- I have a suggestion for a great destination that should be featured on your site or a travel web site that you should link to. What should I do?
- I found a link on Triporati.com that's not going to the correct location. How do I let you know?
Creating a Travel Profile
Why do I need to enter a home airport or home city to create an Enhanced Profile?
We ask for your home airport or home city so that we can provide you more useful travel information and to better match you with destinations. Knowing your home airport also allows us to offer you travel deals specific to your area.
How do I change my password?
Select the Edit Account link in the Quick Links section on the My Trips page. This will take you to the Edit Account screen where you can change your password.
Why am I only allowed to select and rank ten travel interests for an enhanced profile?
Through extensive testing and experience we have found that matching destinations based on your top ten interests provides the best destination recommendations.
Destination Match Results
How are the destination recommendations determined?
We match your travel interests against all the destinations in our database and their travel profiles (as profiled by our experts). The destinations that best match your travel priorities are recommended in priority order.
Who are the travel experts profiling the destinations?
Our travel experts are recognized experts in the travel field who have written for travel publications such as Frommer's, Fodor's or Lonely Planet. They focus on specific destinations for us and lend us their expertise to profile the destinations for our matching engine as well as provide us their summaries of the destinations.
I have a suggestion for a great destination that should be featured on your site or a travel web site that you should link to. What should I do?
Send an email to email@example.com We'll review your suggestion and prioritize it for research and development.
I found a link on Triporati.com that's not going to the correct location. How do I let you know?
Send an email to firstname.lastname@example.org We'll be sure to correct the issue as soon as we can.
Couldn't find the answer to your question here? Send your question to us at email@example.com and we'll respond to you within 3 business days.